Delivery Information

We endeavour to keep delivery cost as low as possible and our rates are calculated in accordance the with current rates of our couriers, we will use an appropriate and cost-effective courier, again with full 

insurance of the purchase price. Within Kenya, this is by a local courier service. 

We aim to deliver our products within 11 business days from order confirmation. 

We may use other couriers for larger orders, but in all cases the full purchase price will be covered by insurance.

We are able to deliver goods within Kenya, in the Nairobi Area and its environs (Zone A) at this time and have a fixed delivery fees on checkout or per delivery of KES 350.00+VAT for all Package Sizes.

Nairobi and its environs covers the following locations:

Delivery charges

 

   

 

Package Sizes for single orders

 

Small

Medium

Large

 

5 KG or LESS

and more than 5KG

 

 

 

 

For the Pilot Phase deliveries will only be done to Nairobi Area (Zone A)

 

 

 

Area

Zone

Fees KES

Nairobi

A

406

Kiambu

A

406

Githurai

A

406

Ruiru

A

406

Juja

A

406

Thika

A

406

Athi River

A

406

Ongata Rongai

A

406

Karen

A

406

Ngong

A

406

Kikuyu

A

406

For delivery requests outside zone A please contact us.

Note: We will should start delivering country wide in Kenya soon… Watch this space!!

To confirm the delivery cost for your order, simply add the items you are interested in to your cart, go to your cart and choose the Zone of your delivery address from the dropdown list, all delivery costs are based on the weight of the items chosen. We are accepting delivery to Zone A only from our online system. For delivery requests outside zone A contact us 

 

We pride ourselves on a prompt delivery service, see below for cut off times:

Ex-stock items in-country: Monday - Friday orders received before 2:30pm will be despatched on the same day.

    • Orders placed after 2:30pm on Friday will be posted on the following Monday

For out of stock items in-country (in stock in the UK)

• We guarantee delivery to the customers’ door within 12 business days from order confirmation.   

In the unlikely event that your package has not been delivered within 5 (for Ex-Stock Items in Kenya or 12 business days (for all other items) days please e-mail sales@networks4learning.org with the relevant order reference for us to pursue. You may be required to sign for your parcel when it is delivered. All packages returned to us undelivered will be subject to an additional charge before being re-shipped to you. We cannot be held responsible for orders being delayed by incorrect information supplied during the checkout process.

If for any reason you have a query regarding the delivery of your order, please email sales@networks4learning.org

Please remember to include your Order ID (if known), your full name and postcode when corresponding by email.